Metabolica Med (Pty) Ltd. is a dietetic practice providing several dietetic services including the ketogenic diet. Elzette Struwig, Director of Metabolica Med, has undergone ketogenic diet training at Matthew’s Friends KetoCollege in the UK, and built a practice based on these guidelines.  Michelle Mellet, Amanda Kotzé and Elzette Struwig are registered with the Health Professions Council of SA.  All our dietitians have furthered their training in the low-carbohydrate, healthy fat and ketogenic lifestyles and follow standardised management, education and guidelines.  Hence, all patients will receive the same treatment by any of the dietitians as we strive to provide the best optimal nutritional care.

I hereby give consent to my Metabolica Med dietitian to provide nutritional and/or dietary counselling to myself or the patient for which I am legally responsible.  I understand that my dietitian will keep record of all consultations.  These records will be kept confidential as far as possible.  I do however understand that my dietitian may need to divulge certain personal information to other members of the healthcare team as well as administrative staff.

Metabolica Med does not diagnose disease.  Some of the nutrition advice Metabolica Med provides is not universally accepted as evidence-based practice and is neither sponsored, approved, recommended nor endorsed by the United States Department of Agriculture (USDA), FDA (Food and Drug Administration), NIH (National Institutes of Health), American Heart Association (AHA), American Diabetes Association (ADA), Health Professions Council of South Africa (HPCSA) or Academy of Nutrition and Dietetics (AND).  Always consult with your physician prior to adopting a low-carbohydrate diet or making other dietary changes. We do not take responsibility for changes in diet, including but not limited to the use of food supplements.

International consultations will be done via Zoom, and any information that is used in dietary recommendations are based on information as provided by the patient.

I agree to the following:

  • Payment for the session is due in full at the time of service by the party who signs the contract.
  • On payment, you will receive a statement which may be submitted to your medical aid, where they may reimburse you per your Medical Aid plan. Please take note that it is your own responsibility to submit claims to your medical aid. Should your medical aid fail to settle part or all of the account, you remain liable and responsible for settlement thereof.  We accept EFT transactions.
  • The patient must acquaint themselves with their medical aid benefits as certain costs may not be covered.
  • I understand that I will be charged for a consultation if I did not cancel at least 24 hours prior to the scheduled time of the appointment. Cancellations must be via email or SMS only.
  • I agree that should my account be handed over for collection, I shall be liable for all attorney and own client fees, collection charges and all disbursements. 
  • I agree that the account and the payment of the account is subject to the Prescribed Rate of Interest Act and that I remain liable for more interest on accounts that have not been settled within 30 days.
  • I undertake to notify the practice via email within 7 days of any changes regarding the information given above.
  • Further do I hereby confirm that I have read and understood the terms and conditions as set out herein.

Please understand that our time is very much in demand; we set aside a time especially for you and do not overbook. We understand that not everyone is ready to commit to a lifestyle change, but for the consideration of others, please do not wait until the last minute if cancelling your appointment. Please plan accordingly.